Terms & Conditions - LittleLamb

Acceptance of Terms

By shopping at Little Lamb, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or make purchases.

We reserve the right to update, change, or replace any part of these Terms and Conditions at any time. It is your responsibility to check this page periodically for changes.

Ordering and Payment

Order Placement

When you place an order, you are making an offer to purchase products at the prices stated. We reserve the right to accept or reject any order at our discretion.

All orders are subject to product availability
We may limit quantities purchased per person or per order
We reserve the right to refuse or cancel orders that appear fraudulent
Order confirmation does not constitute acceptance of your order

Pricing

All prices are displayed in Pakistani Rupees (PKR) and are subject to change without notice. While we strive to ensure accuracy, pricing errors may occur.

Pricing and availability are subject to change without notice
We reserve the right to correct pricing errors, even after an order has been placed
If a pricing error is discovered, we will notify you and offer the option to proceed at the correct price or cancel the order

Payment

We accept the following payment methods:

Cash on Delivery (COD): Payment is made upon delivery
Credit/Debit Cards: Processed securely through Stripe

Payment details are processed securely through trusted payment providers. We do not store your complete payment card information.

Shipping and Delivery

Shipping Timeframes:

Orders typically ship within 2-4 business days unless otherwise noted
Processing time begins after payment confirmation (for card payments) or order confirmation (for COD)
Delivery times vary based on your location and shipping method
We are not responsible for delays caused by shipping carriers or customs

Shipping Costs:

Shipping costs are calculated at checkout
Free shipping may be available for orders meeting certain criteria
International shipping may be subject to additional fees and customs duties

Delivery: You are responsible for providing accurate shipping information. We are not liable for orders lost or delayed due to incorrect addresses.

Returns and Refunds

Return Policy:

Returns are accepted within 14 days of delivery for unused products in original packaging
Items must be in their original condition with tags attached
You are responsible for return shipping costs unless the item is defective or incorrect
To initiate a return, please contact us at support@littlelamb.com

Non-Refundable Items:

Digital content and downloadable products
Gift cards
Personalized or custom-made items (unless defective)
Items damaged by misuse or normal wear and tear

Refunds: Refunds will be processed to the original payment method within 5-10 business days after we receive and inspect the returned item.

Product Information

We strive to provide accurate product descriptions, images, and specifications. However:

Product colors may vary slightly due to monitor settings and photography
We reserve the right to correct any errors in product information
Product availability is subject to change
We are not responsible for typographical errors in product descriptions or pricing

If you receive a product that differs significantly from its description, please contact us immediately for a return or exchange.

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Little Lamb or its content suppliers and is protected by copyright and trademark laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.

Limitation of Liability

To the fullest extent permitted by law:

Little Lamb shall not be liable for any indirect, incidental, special, or consequential damages
Our total liability shall not exceed the amount you paid for the product in question
We are not responsible for any loss or damage resulting from your use of our products
We do not guarantee that the website will be error-free or uninterrupted

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above limitations may not apply to you.

Prohibited Uses

You agree not to use our website:

For any unlawful purpose or to solicit others to perform unlawful acts
To violate any international, federal, provincial, or state regulations, rules, or laws
To infringe upon or violate our intellectual property rights or the rights of others
To harass, abuse, insult, harm, defame, or discriminate
To submit false or misleading information
To upload or transmit viruses or any other type of malicious code

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Lahore, Pakistan.

Changes to Terms

We reserve the right to update, change, or replace any part of these Terms and Conditions at any time. Changes will be effective immediately upon posting to this page.

Your continued use of our website after any changes constitutes acceptance of the new Terms and Conditions. We encourage you to review this page periodically.